The Tourism Grading Council of South Africa (TGCSA) has launched the final version of its new grading criteria.Effective from October 1, the new criteria will bring greater consistency to the grading process and bring standards in line with international expectations, says the TGCSA. The new criteria can be viewed on the TGCSA’s website at www.tourismgrading.co.za.
Thembi Kunene, Chief Quality Assurance Officer for the TGCSA says: “We will be coming down hard on all those abusing our star grading insignia. The reliance on our star grading system by local and international tourists leaves us no other choice. It is critical for all establishments to take note that going forward, the grading plaque will be issued by the TGCSA and no longer can establishments purchase it directly from the manufacturer. This is an essential added benefit being extended to the graded establishments since the cost of the new plaque will henceforth by borne by the TGCSA.”
The next phase will see the review of the criteria for the camping and caravan, backpackers and conference venues. The TGCSA is hoping this process will be complete by the end of March 2011.
The next phase will see the review of the criteria for the camping and caravan, backpackers and conference venues. The TGCSA is hoping this process will be complete by the end of March 2011.
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